Tailored for the Business User

Shipping & Returns

Delivery Policy

Delivery times for the products will vary from type to type, and be dependent on whether the selected product has an Express Delivery desktop finish and size, or is a Bespoke selection, which will be made to order and requires a longer delivery time.

In Express Delivery products will be delivered within 10 working days of the order being processed. Bespoke products deliveries will be between 14 and 21 working days.

Orders receiving quantity product discount will also receive a delivery cost discount reflecting cost savings.

Delivery;  is to the ground floor entrance of the premises.  

Product charges are inclusive of  UK, VAT, and can be reclaimed by VAT registered customers.

 

 

Refund Policy

Should the goods arrive damaged or faulty in any way, please inform us within 48 hours and we will replace the goods asap.

Should you be dissatisfied with the product in any way, please contact us in the first instance disclosing the nature of your complaint and we will endeavour to solve the problem to mutual satisfaction.

All products have a five year replacement guarantee with the exception of the electrics, which have a conditional one year replacement guarantee; these conditions state that the electric motorised desk must not exceed a dynamic weight limit of 80kgs  and that the motor only has a 10% duty cycle, ie if it runs for one minute, it has to be left for ten minutes before running again. This prevents ant motor overheating.